Aperture

Grow customer success through product integration insights

Aperture understands how your customers use your product through API integrations, segments them by usage patterns, and feeds these insights into your CSM tools such as Pendo, Gainsight, and Totango.

Aperture makes it easy for non-technical customer-facing roles to drive success of users of technical products. 🎯

Want to learn more? Schedule a short introductory call below 👇

Benefits:

• Qualitatively segment customer integrations and understand what they use your product for.
• Create health scores for customer integrations.
• Understand the outcomes that your customers want to achieve with your product.
• Identify the right moments for renewal and upsell engagement based on customer integration activity.

How it works:

• Aperture is designed to make it simple for non-technical people to drive success of users of technical products.
• Aperture integrates with your reverse proxy, such as Cloudflare, and observes API requests your customers are making to integrate with your product.
• Aperture learns what categories of clients there are for your product, segments your customers into these categories, explains to you what your customers do with your product and highlights notable activity.

Pricing:

• Schedule a call with us to discuss custom pricing that works for you 👇